Computer Enhancement Systems, Inc.
Your Connection For Quality IT Service
Frederick, Maryland   301-620-1580

Service Call Form

 

To contact CES for a Service Call, 
Please provide the following information about yourself or business!
(* Indicate required fields)
*First Name    *Last Name  
Company
Street address
Address (cont.)
City
State/Province

Zip

*Work Phone
(if no work phone, Please enter home phone.)
Home Phone
Cell Phone
*E-mail

Client Type   Personal     Business
First Time Client   (Please check this if you are a new client)

Method of payment  Check          Visa        Master          Net Terms (Already Established)

Onsite service specific:   Is Emergency
  Call Customer  (call before we come out to service)
  Need to pickup computer

   Drop off at CES             On-site Service(please enter location)

  Location of office or residence for service call.

  Requested date & time range for the service or Drop off at CES:
         Date:       From     To 
  Directions to the call from Route 26 and U.S. 15.

  Work order comments:
  ( What is the nature of the problems or service call?)

 

            Is your data back up?  (if yes, Please check this box and answer below question.)

            What format is it backed up?

   
System Hardware Configuration
Computer Drives
 Computer Type:  Magnetic Media:
 PC Brand:            Drive                 Type                 Size                 Free Space
 Processor Type:  HDD1              
 Processor Speed:  HDD2              
 RAM (amount):         

System Software Configuration
 Operating System:  Domain:
 Machine Name:  Workgroup:
 IP Address:  Gateway:
 Subnet:  Protocol:
 Software:

*Service Rates:  Inhouse service $95.00/hour.  Inhouse Forensic data recovery $115/hour.
                                 Client site computer service $115/hour.  Client site Networking $115-$145/hour.
                   "Free pick up service" for all drop off (Inhouse) work orders placed via the cesitservice.com web page.

For emergencies service calls please contact
Computer Enhancement Systems Store, 301-620-1580.


							

						
 
						
 
 

						

				
    		
			

		

		
			

			

			
			 
	
    		
    

    

    


      
 

   

   

  

    
              
      
  

  

    
    


    
        Computer Enhancement Systems, Inc.

        Your Network for Quality IT Service.

    

    

    
      

  








    
    

        

            

                
                    

                        Computer Enhancement Systems, Inc.
                        

                        Your Connection For Quality IT Service
                        

                        Frederick, Maryland  301-620-1580
                    

                    

                        Service Call Form
                    

                		
            

            

                
                    

                        

                            
                                

                                    

                                        To schedule a Service Call, please provide the following information about yourself or your business!
                                        

                                        ( * Indicate Required Feilds )
                                    
                                    
                                    

                                        

                                            
                                                             *Name   
                                            
                                        

                                        

                                            
                                                         Company 
                                            
                                        

                                        

                                            
                                                 Street Address 
                                            
                                        

                                        

                                            
                                                Address (cont.) 
                                            
                                        

                                        

                                            
                                                                  City 
                                            
                                        

                                        

                                            
                                                    State/Province      
                                                Zip     
                                            
                                        

                                        

                                            
                                                  *Work Phone 
                                                

                                                           ( If no work phone, Please enter home phone. ) 
                                            		
                                        

                                        

                                            
                                                   Home Phone 
                                            
                                        

                                        

                                            
                                                      Cell Phone 
                                            
                                        

                                        

                                            
                                                           *E-mail 
                                            
                                        

                                        

                                            
                                                     Client Type:   
                                                 Personal      
                                                 Business 
                                                                                      
                                        

                                        

                                            
                                                First Time Client?   
                                                  (Please check this if you are a new client)
                                            
                                        

                                        

                                            
                                                Payment Method:   
                                                 Check   
                                                 Visa   
                                                 Master   
                                                 Net Terms   
                                                

                                            		
                                        

                                        

                                            
                                                     Type of Service:   
                                                 Drop-off at CES   
                                                 On-Site Service-(Please Enter Location)
                                            
                                        
    
                                        

                                            
                                                     On-Site Service:                                              
                                            
                                            
                                                 Is Emergency

                                                 Please Call (call before we come out to service)

                                                 Need To Pickup Computer
                                            		
                                        
                                   
                                        

                                            
                                                Requested Date & Time Range for Service/Drop-off at CES:
                                            
                                        

                                        

                                            
                                                Date:    
                                                From:  
                                                
                                                  To:  
                                                
                                            
                                        

                                        

                                            
                                                Location of Office or Residence for Service Call:
                                            
                                        

                                        

                                            
                                                
                                            
                                        

                                        

                                            
                                                Directions to the call from Route 26 and U.S. 15
                                            
                                        

                                        

                                            
                                                
                                            
                                        

                                        

                                            
                                                Work Order Comments: 
                                            
                                        

                                        

                                            
                                                
                                            
                                        

                                        

                                            
                                                Is Your Data Backed Up?     Yes! 
                                            
                                        

                                        

                                            
                                                ( If Yes, Please Check Box and Answer Question Below )
                                            
                                        

                                        

                                            
                                                What format is it backed up?   
                                            
                                        

                                        

                                            
                                                System Hardware Configuration 
                                            
                                        

                                        

                                            
                                                

                                                    

                                                        
                                                            Computer 
                                                        
                                                        
                                                            Drives 
                                                        
                                                    

                                                    

                                                        
                                                            Computer Type: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                            Magnetic Media: 
                                                        
                                                    

                                                    

                                                        
                                                            PC Brand: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                                        Drive          Type           Size        Free Space
                                                        
                                                    

                                                    

                                                        
                                                            Processor Type: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                             HDD1       
                                                        
                                                    

                                                    

                                                        
                                                            Processor Speed: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                             HDD2       
                                                        
                                                    

                                                    

                                                        
                                                            RAM (amount): 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                                   
                                                        
                                                    

                                                

                                            		
                                        

                                        

                                            
                                                System Software Configuration 
                                            
                                        

                                        

                                            
                                                

                                                    

                                                        
                                                            Operating System: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                            Domain: 
                                                        
                                                        
                                                            
                                                        
                                                    

                                                    

                                                        
                                                            Machine Name: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                            Workgroup: 
                                                        
                                                        
                                                            
                                                        
                                                    

                                                    

                                                        
                                                            IP Address: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                            Gateway: 
                                                        
                                                        
                                                            
                                                        
                                                    

                                                    

                                                        
                                                            Subnet: 
                                                        
                                                        
                                                            
                                                        
                                                        
                                                            Protocol: 
                                                        
                                                        
                                                            
                                                        
                                                    

                                                    

                                                        
                                                            Software: 
                                                        
                                                        
                                                            
                                                        
                                                    

                                                

                                            		
                                        

                                        

                                            
                                                

                                                    

                                                        
                                                              *Service Rates:
                                                        
                                                    

                                                    

                                                        
                                                            Client site computer service 
$115/hour
                                                        		
                                                        
                                                            Inhouse service 
$95.00/hour
                                                        		
                                                    

                                                    

                                                        
                                                            Client site Networking 
$115-$145/hour
                                                        		
                                                        
                                                            Forensic data recovery 
$115/hour
                                                        		
                                                    

                                                
                                                
                                                "Free pick up service" for all drop off (Inhouse) work orders placed via the cesitservice.com web page.
                                            		
                                        

                                        

                                            
                                                     
                                            
                                        

                                    
                                 
                                

                            		
                        

                    

                		
            

            

                
                    For emergencies service calls please call CES at 301-620-1580