In Our Third Decade of Serving
The Needs of Central Maryland

Systems | Data | Security | Connectivity

In Our Third Decade of Serving
The Needs of Central Maryland



Every business has a product, service, expertise and focus that makes them successful, and Computer Enhancement Systems (CES) is no different. Computer and Network systems are supposed to be a resource that makes your job easier – why should you have to worry about system issues when you have a business to run? You have your expertise … let CES help you with OUR expertise –
EVERYTHING I.T.!

With over two decades of consulting and support experience, CES has a Managed Service Program that is right for your business. CES’s End-to-End Maintenance Agreements provide you peace of mind as we take responsibility for your system’s maintenance, uptime and efficiency –

With a proven record of the fastest response time in the region!

End-to-End Maintenance Agreement:
CES will take complete control of the existing network and handle all I.T. issues, to include:

• End-User help desk support.
• Workstation, printer, server and network maintenance.
• Validating Backup Processes for Disaster Recovery.
• Remotely monitor workstations and servers to proactively identify and resolve issues before they become problems.
• Working on your behalf with software vendors to resolve software issues.
• The operation and maintenance of storage, routing, switching, and other devices that require a network IP address.
• Applying Industry Best Practices to insure the SECURITY of your network.
• Special Labor Rates for those tasks that may fall outside the normal range of maintenance services.

End-to-End Maintenance Agreement:
CES will take complete control of the existing network and handle all I.T. issues, to include:

• End-User help desk support.
• Workstation, printer, server and network maintenance.
• Validating Backup Processes for Disaster Recovery.
• Remotely monitor workstations and servers to proactively identify and resolve issues before they become problems.
• Working on your behalf with software vendors to resolve software issues.
• The operation and maintenance of storage, routing, switching, and other devices that require a network IP address.
• Applying Industry Best Practices to insure the SECURITY of your network.
• Special Labor Rates for those tasks that may fall outside the normal range of maintenance services.

Agreements may be set up to address the needs of YOUR organization, extending to cover Phone and Surveillance systems, and even the Setup, Configuration and Ongoing Support of New Users and Equipment. A Computer Enhancement Systems Maintenance Agreement provides Unlimited Hours, regardless of the number of labor hours required to keep the network infrastructure up and running at peak performance.
ALL FOR ONE FLAT, MANAGABLE MONTHLY FEE.
Additionally:  End-to-End Service Agreements may be combined with services, such as managed Anti-Virus, SPAM Filtering, and Off-Site Backup.
** Please keep in mind CES can also provide unique and very cost-effective solutions for the most demanding environments, such as Storage Area Networks, Wireless Network Monitoring solutions, and Network Monitoring/Management systems.

You have an existing IT support on staff? CES will tailor services to supplement and work with your existing on-staff IT professionals. Often there is a need for project assistance, a second set of eyes, or additional knowledge/skills, but you don’t want to hire additional staff. Not a problem! CES can cost-effectively provide the right resources when you need them.

Click here to request more information on our Managed Services Solutions or to schedule a meeting to discuss your specific needs.
You can also call our office at 301-620-1580 or send an Email